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Frequently Asked Questions
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Downloads are for
DSL, Cable Modem owner or someone with a faster internet
connection.
DO NOT attempt to download products if you are using a dialup
modem. File sizes are between 50 and 500 megs.
What is your refund policy on ALL Downloads: There are NO
refunds. All Sales Are Final. That is why we provide demos and
samples online.
What do I need to UnZip the downloaded product?: Window XP
users. Try right clicking on the zip file name and select
Extract.
Otherwise, you will need the software to un-compress the zip
file you downloaded. Here are two of the more popular programs
that have free or limited time usage unzip software which can be
used to unzip the files.
Windows: http://www.winzip.com/
Mac: http://www.maczipit.com/
Follow the instructions for the unzip software. Please do not
contact Studio 1 Productions for assistance on how to use the
unzip software, contact the software provider. If you are
uncomfortable with unzipping the files, please visit the main
Studio 1 Productions website and order them on DVD-ROM.
Why do you Zip the downloads?: Because you are getting multiple
tracks of music or multiple animations, and this will allow for
you to download just 1 file instead of several files. Also, when
you zip the file, it will make it smaller, thus allowing for a
faster download. The files sizes are between 100 and 200 megs,
depending on the volume you are ordering.
When can I download the product I ordered: Immediately after
paying, once your card has been authorized, you will be taken to
a screen showing you the payment receipt. Here you will click on
the link or line item and the download will start immediately.
You have up to 3 hours to complete your download.
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Studio 1 Productions - Download
Center
Web Address:
http://www.studio1downloads.com
Questions 386-788-6075 M-F 10am to 5pm EST.
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Prices and Availability are subject to change with notice. All
Sales Final. Exact Replacement Only.
All photos or products mentioned are copyrighted/registered
trademarks of their respective companies. Studio 1, Studio 1
Productions and Studio 1 Downloads, MusicTracks, MusicElements,
SoundElements are trademarks of Studio 1 Productions Inc.
This page is Copyright © 2010 Studio 1 Productions Inc. All
rights reserved. |
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